Autor Thema: Communication Error, device not responding  (Gelesen 3470 mal)

Offline SamWilliams

  • Newbie
  • *
  • Beiträge: 3
Communication Error, device not responding
« am: Juli 30, 2008, 20:50:46 Nachmittag »
I cannot get my PC to communicate with the Easy 800. It just comes up with the message in the subject heading.

It's not in RUN mode, and down the right of the device's screen it says P-, ST and STOP

I've gone through all the help and can't find anything. Maybe there's a way to format it?

I really need this thing up and running so really grateful for any help.

Sam

Offline Alevale

  • Jr. Member
  • **
  • Beiträge: 31
Re: Communication Error, device not responding
« Antwort #1 am: Juli 30, 2008, 21:24:02 Nachmittag »
Hello Sam

Do you use direct the serial port COM1 or USB Converter?

Alevale

Offline SamWilliams

  • Newbie
  • *
  • Beiträge: 3
Re: Communication Error, device not responding
« Antwort #2 am: Juli 30, 2008, 21:54:29 Nachmittag »
Hi there, it's going through a USB converter. Was working fine this morning.

Offline ndzied1

  • Jr. Member
  • **
  • Beiträge: 40
  • One if By Land
Re: Communication Error, device not responding
« Antwort #3 am: Juli 31, 2008, 06:25:47 Vormittag »
We have found that some of the USB to Serial converters do not always work with EasySoft.  The one we have not had any problems with is the Keyspan 19HS version. 

If you can get a PCMCIA card w/ RS232 that is the best solution.

Regards,

Offline SamWilliams

  • Newbie
  • *
  • Beiträge: 3
Re: Communication Error, device not responding
« Antwort #4 am: August 02, 2008, 12:07:47 Nachmittag »
Thanks, RS have now replaced the box so I can't tell you what was wrong, but I'll certainly get one of those leads for the new box.