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Deutsch - Hardware => easyE4 => Thema gestartet von: JanRobin am Oktober 11, 2025, 13:26:25 Nachmittag

Titel: Email sending not working
Beitrag von: JanRobin am Oktober 11, 2025, 13:26:25 Nachmittag
Hi
I have trouble with sending email from my easyE4
Trying with both outlook and gmail, but both are giving code 1116 Failed to establish secure connection.

I have activated app password on both emailaccounts.

Anyone have an idea on what to try?

EasyE4 HW info:

Type: EASY-E4-UC-12RC1
HW version: 06
S/N: 0389695
Date of manufacture: 05.11.2022 
 
FW version: 1.44 Build:0634
Boot loader version: 1.01 Build:0008 
 
MAC address: 00:80:99:0C:80:66
IP address mode: DHCP
IP address: xxx.xxx.xxx.xxx
Subnet mask: 255.255.255.0
Default gateway: 192.168.1.1
DNS server: xxxxxxxxxx
Web server enabled: Yes
easyProtocol: V1
 
FW version needed by program: min. V1.40
Titel: Antw:Email sending not working
Beitrag von: Konni66 am Oktober 13, 2025, 09:49:17 Vormittag
Hello Jan,
is your E4 located within a company LAN?
Do your IT allow access to external mail servers like outlook or gmail?
Can you show mail settings to us?
Greetings Konni
Titel: Antw:Email sending not working
Beitrag von: Konni66 am Oktober 14, 2025, 12:56:45 Nachmittag
Hello Jan,
in my oppinion it looks correct.
One idea i have: I would try the "Sender (From)" without "@domain.com"  or a Name like "Jan".
Don't know what sender name the SMTP-server awaits. Possibly NOT the email address.

Greetz
Konni