easySoft 8.01 printing bug

[quadro]

Hi,
There is a bug in project printing where easySoft 8.01 is assigning comments from Inputs to diagnosing bits.
Here is one page attached (for each base module I have same problem).
ID01-ID03 are in fact picked up from base modul input commencts while ID17 to ID24 are from first extension module.
Can developers fix that in some short time as I really would like to deliver project with correct printout?
I would send support email to Eaton but do not know to who?
Thank you

[Philipp1987]

Hi quadro,

thank you for inform about this. I inform the engineering department. They will work on this.

[quadro]

Hi Philipp1987,
Unfortunately this is not only problem.
Printing is in general problem as from 3 base devices in my NET group NET-ID 1 do not have printout of comments at all.
For NET-ID 2 and 3 I have comment printout with no diagnosing bits assigned from comment fields now but with some wierd printout of markers that are not assigned at all since there is no programm yet.
I just alocated I/O points with comments.
It is impossible to deliver documentation with this problem so are there are any info when can correction can be expected?

[quadro]

I just figured that if printing only Project configuration there is a first bug.
If printing ALL second bug apper where NET-ID 1 do not have comments printed and there are strange marker appear that ARE not used at all.
I hope this can help developers find and fix bug quickly.
I also hope we do not need to wait for software update long as from what I can see in past updates are taking too long.
There are number of us here that are working on serious projects with Easy E4 so please consider this.

Thank you

[Philipp1987]

Hi quadro,

sorry for the late answer but want to give a valid answer.
In the next release this solved. This one is planed during quarter one this year.